The Ritz-Carlton, Xi'an
What Guests Say
The two restaurants that were opened in the hotel for Chinese New Year's were amazing. Delicious food, great service, plenty of things to choose from. The lounge on the ground floor as well as the bar on the last floor are worth spending time in as well. The spa is also a good place to relax in. A big advantage is the shopping mall right next-door where you can find anything you want. And the fact that most of the staff speaks English is important for those of us who cannot speak Mandarin.
Simona
February 2024
Hotel is fairly new, interior is immaculate and amenities are excellent. Probably the best hotel you can stay in in Xi'an (as the rating here would suggest). Worth getting a high floor with a better view.
Kang
May 2023
Very clean, modern, fantastic facilities. Staff very helpful. The spa is spectacular, spacious and has separate sauna/steam rooms as well as thermal pools in male and female changing rooms respectively, truly rare. Fantastic is 10/10. The breakfast is superb - probably one of the best in town!
Celia
February 2024
The whole experience was excellent. The breakfast buffet was great with lots of local cuisine options. The huge rain shower is one of the best I've ever used. I really couldn't fault the hotel.
Steven
March 2025
Everything!! Clean, friendly n helpful staffs, great amenities. Feels pampered n relaxed
Elaine
October 2024
Amazing facilities, very clean, very friendly and helpful staff. Was celebrating a birthday and the staff went above and beyond to make our stay feel extra special. Will come back again one day.
Richard
June 2024
Staffing was excellent. Polite, helpful and absolutely welcoming Restaurant Rooftop bar
Feng
February 2025
The property is a modern grand looking structure with pleasant interior design & deco. The property is new and situated in a nice location.
Cheah
May 2024
Very clean, friendly staff. Very helpful staff good location
Pedram
September 2024
Nice
Armstrong
December 2024
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